Make Friends With The Chat

Teaching live online is scary, but it looks like a necessity for the immediate future. Sure, there are teachers who are wonderfully comfortable setting up virtual classrooms, sharing screens, juggling multiple windows, and pasting links, all while appearing calm, composed, and charming on the webcam. Meanwhile, others struggle with multitasking. They cringe when they catch a glimpse of their resting Zoom face. They share their screen to present yet panic when the familiar screen layout disappears. They are flummoxed by multiple tabs and layers upon layers of windows. Their colleagues' talk of apps, extensions, and add-ons is a foreign language. Though they spent the summer immersed in training to build up their online instruction prowess, they freeze when the pressure is on because their new learning is still new, and they can't yet navigate everything fluently. If you are an educator in this second group, please know you are not alone. You are in a silent majority, I suspect.  

If the thought of teaching online is giving you nightmares, it's time to make friends with The Chat. Every synchronous learning platform I know has a feature that allows participants to post text into a stream that everyone else in the session can read. Different platforms have different bells and whistles, but a standard chat feature is constant in all. With the goal of engaging students in mind, the chat can be your best friend and not-so-secret weapon to get learners to respond without having to execute any fancy online maneuvers. 

When you are teaching online, the chat may be the only tool you need for synchronous engagement. Once you give it a try, you'll discover that the chat feature is a simple yet effective tool to meet a multiplicity of teacher needs. 

Getting to Know Your Students:  The first few minutes of an online session is a great time to pose a question for students to answer so you and their classmates can get to know them. As a "bell ringer," have students add their responses to the chat:  What's your favorite food (or animal, team, place, YouTuber, thing to watch or listen to, blog)? What is something everyone should know about you? What was something embarrassing you did that you're willing to share with others? What makes you laugh? What's a quality you admire in others? in yourself? Be sure to share your own answer so others can get to know you, too. You get teacher bonus points as an educator if you can devise an opening question that also provides an engaging focus to build students' interest in the day's lesson. As the year goes on, invite students to submit their own ideas for opening questions.  

Taking a Temperature Check:  Social-emotional learning is especially important in a remote learning environments where teachers can't pick up on nonverbal cues and body language as they greet their students each day. Part of your daily routine can involve checking in with students to see how they are doing emotionally. Post a number in the chat from 1 to 5 to let me know how you're feeling today. 5 means fantastic; 1 means lousy. As you get to know your students better, you can ask them to elaborate on or explain their responses if they choose. Another option is to ask students to post an emoji that tells how they're doing. To access emojis in Google Meets, students can right click (or two-finger click on a touchpad)  and select "Emoji" from the menu.  

Assessing Prior Knowledge: Have you ever been in a class where the teacher didn't realize that all the students already knew everything they were teaching that day? Or have you, as a teacher, ever discovered midway through a unit that one of your students is an expert on the topic being covered? The chat can be a great place to ascertain what your students may already know before you teach a lesson. You can ask students to rate their own knowledge of a subject or proficiency of a skill with a simple numeric or letter-grade scale. You could also pose an open-ended prompt or question:  What is everything you know or think you know about reptiles? List as many US politicians as you can. When I say the word "Renaissance," what names, places, or ideas come to mind? In the chat, give me examples of adjectives. Take notice of who is responding and the accuracy of their responses to give you an idea of how to proceed. 

Checking for Attention: Sometimes you just want to know if your students are still awake or paying attention or if they are flipping through Tik Tok videos as you teach to an empty e-classroom. Asking students to provide a quick response in the chat every few minutes encourages them to stay mentally online during instruction. This is the virtual learning equivalent of "Can I get an 'amen'?" Try using some check-ins like these:  Type yes or no to tell us whether you agree or disagree with that. If you're following what I am saying, type, "Got it" in the chat. Give me an LOL if you thought that dad joke was at least a little bit funny and a NLOL if you are not laughing. Put that definition into your own words. What are some qualities of a good friend? Keeping the pace lively with lots of opportunities to respond in the chat will promote active attention and engagement and will keep your students on their toes (or at least their fingertips on their keyboards).   

Building Community: When your students celebrate one another's contributions and affirm one another, they grow closer as a community of learners. Many great AVID teachers I know incorporate a variety of claps, cheers, and chants to create group celebrations in live classrooms. The chat can be a channel for similar affirmations. When a student gives a well-reasoned response, invite your students to add some words of praise or encouragement into the chat. Develop some class traditions. I like the Power Wooosh, where everyone types the word "Woooosh!"(spelling is not standardized in onomatopoeia world, so spell it however you think it is spelled) into the chat but doesn't press send until I give the signal. Then, on the count of three, we all press send and overwhelm the chat with simultaneous explosions of positive energy directed toward the student(s) who did something praiseworthy. Ask your students to come up with ways to affirm one another, to celebrate accomplishments, to acknowledge birthdays, etc. Pretty soon, your virtual classroom will feel more and more like an in-person community. 

Encouraging Curiosity:  What questions do you have about. . . ? What do you want to know about this topic? Post one thing you wonder about this topic. Questions like these can turn your chat into a wonderland of wonderment. Ask students to add a question to their notes and then add it to the chat. These questions can form the basis for future instruction or for a class research assignment. Using students' questions as the basis for later research assignments and activities can build buy-in. 

Taking a Brain Break: For a fun one-minute activity each day, play a quick round of Truth or Falsehood. You can start by stating one true or untrue statement about yourself and then asking students to put in the chat to indicate whether they think the statement is a truth or a falsehood. Did my teacher really meet Cher in an elevator in Vegas? Did my teacher really once live in a house previously owned by a murderer? Has my teacher really never eaten broccoli? Once the votes are cast, reveal the answer and see how many students you stumped (BTW, only one of those is true about me). A different student can be assigned each day to try to stump the class. 

Formative Assessment: Use the chat as a quick check to see how well students are understanding what you are teaching. A 1-5 self-score about level of comprehension, a multiple choice question, or a one-sentence summary of what you've learned can be a speedy way to take a snapshot of how students are doing. It's not the most accurate since students are self reporting and could just copy the answer of the people who posted more quickly, but it's better than not checking in at all. When you don't have the time or the expertise to do a Google Form or use another tool, the chat can provide some data to help you know whether to keep teaching, slow down, or speed ahead. Consider saving the chat at the end of your class session to have more time to peruse student responses. 

Developing Language:  Providing students with language stems or with sentence frames can help students build confidence in putting words together using correct English syntax (or another language if you're a LOTE teacher). Create intentional moments where you ask students to compose a complete sentence in the chat, and give them a frame to help the reluctant ones start. A compare or contrast lesson can turn into a writing skill builder with a frames like these: Although many mammals __________, humans are among the only ones that ________.  The Great Depression and the Recession of 2020 were both characterized by ___________; however, the Great Depression ________.  As students write complex sentences and receive praise for their efforts, they will begin transfer that skill to other writing and to speaking. Another way the chat can be a language learner's friend is to use it to generate academic vocabulary prior to writing. Before having students summarize their learning, ask the class to add to the chat any academic words they think should appear in most good summaries of the content. Ask students to incorporate a specified number of words from the community word bank into their summaries. 

Building Writing Fluency: The more students write, the better they will get and the more easily they will put words together. Operating a classroom where the chat feature is in heavy use can increase the amount of linguistic output of your students significantly. Find opportunities to encourage increasingly lengthy and elaborate responses using correct sentence structure and conventions, but don't correct aggressively. It's better to praise what you want to see than shame students for taking unsuccessful risks.  

Synthesizing and Summarizing Learning: Asking students to sum up their learning or pull everything together from a series of lessons can be an effective exit ticket in an online classroom. Write one great sentence that captures the gist of what we learned today. In exactly 25 words, summarize what you want to remember about insects after today's lesson. Add to the chat the most important thing you learned in class today. Write your prediction about what you think will happen to the main character when we resume this story next time. Summarizing is an essential life skill that will make students more effective note-takers, create better writers, reinforce the learning for long-term retention, and prevent them from boring others with long-winded stories at dinner parties in their future. 

Speaking of becoming long-winded and boring, I've probably maxed out your attention span with these ideas. I'd love to hear some of yours, though, so if you have other thoughts about how to use the chat to improve instruction online, add them to the comments (the asynchronous chat, if you will) below.  

Face-to-Face (or Side-by-Side) in a One-to-One World

Kids today (I say in my crotchety old man voice) are really good at staring at screens. I guess that’s not a totally new thing. I have photos of me and my brother sitting slack-jawed in front of the television watching Scooby Doo cartoons in our pajamas. My brother spent countless hours playing Atari games while I tuned into every game show our rabbit-ears antenna picked up (Big bucks, no whammies! ... I”ll take Paul Lynde to block.... Survey says…!). 

Screens today are ubiquitous, though. You can’t escape them. Now they fit in your pocket, so there’s no excuse to be away from your electronic device. Teens no longer phone one another; the hours spent tying up the family landline while switching back and forth between two friends on call waiting have been replaced with chats, snaps, tweets, and insta-whatevers with numerous friends and acquaintances around the globe. In many ways, young people are more social now than they ever were. 

But they don’t do a lot of speaking. 

In fact, when given the opportunity to have free time, I’ve found that groups of high schoolers will sit in a circle staring at their phones in silence rather than engage in live, in-person conversation. 

There’s a tiny part of my English teacher self that is pleased that teens are spending more time than ever composing written text for others to read. So much written communication has to have some positive impact on writing skills, right? There’s probably something to that theory, though the flipside is probably just as valid: students’ abilities to write a “correct” sentence are declining. (Incidentally, I recently learned that it’s now considered rude and offensive in the world of teenage electronic communication to punctuate the ends of sentences. A colleague’s fifteen-year-old son informed her that every time she put a period at the end of text it was like she was stabbing him, and another friend’s college-aged son asked her why she was angry when she sent a reply of “Yes.” This is completely off the topic, but I wanted my readers who communicate with their offspring to be aware of their unintentional electronic microaggressions.)  

More alarming to me than the decline in traditional conventions of written English is the dip in spoken interactions among screencentric people. As education moves to an increase in instructional technology in classrooms, teachers need to be mindful not to forget the importance of face-to-face verbal communication. 

Before you dismiss this as the angry rant of a technophobe, let me assure you that I’m no Luddite. Technology opens up so many possibilities to transform the factory model of traditional education by engaging students in authentic writing and inquiry in ways we never would have imagined several decades ago. Collaboration can occur within a classroom, across class periods, and even across the globe. Teachers who know AVID strategies can WICORize traditional lessons with thoughtful technology applications. As many campuses shift to one-to-one environments where every student has a laptop, Chromebook, or other device handy at all times, teachers can harness the power of technology to extend student learning to new frontiers. 

At the same time, teachers run the risk of creating classrooms where digital communication completely replaces speaking. On a technology-rich campus, students could conceivably spend their entire school day sitting in chairs and staring at screens, with all communication occurring electronically. 

I don’t think this is ideal. Students still need to talk to one another. Students still need to get up and out of their seats. Teachers need to plan deliberately to include both of those. 

I’ve often said that the ability to write well gives a person an edge in life. A well-written essay can get you into college. An effective cover letter can land you an interview for a competitive job. A compelling persuasive e-mail can get others to listen to what you have to say. 

It’s also true that the ability to speak clearly gives a person an advantage. Someone who can speak articulately and powerfully can ace an interview, move a crowd to action, convince coworkers to listen to a new idea, and get what they want. A person who is comfortable speaking to another, who makes eye contact, who employs effective body language, and who has a command of spoken language can succeed in higher education and in the workplace. As educators, we have the responsibility to provide our students with every opportunity to hone oral language skills as one of the “basics” along with reading and writing. 

If you’re working on a campus with abundant access to technology, please embrace those powerful tools for reaching students and helping them learn in 21st century ways. At the same time, intentionally build in opportunities for students to talk to one another—in pairs, in small groups, and in more formal larger groupings. Allow them to collaborate as they work on their devices, and not just by sharing a document and typing away in silence. Provide turn-and-talk breaks for students to share what they are learning, strategize about their next moves, offer constructive feedback, and question one another. Explore options for having students communicate orally using technology applications such as video chats and recordings (both video and audio). Don’t forget, though, that speaking at a camera isn’t the same thing as learning to express oneself in front of another human being who can respond in the moment. Developing comfort, poise, and fluency in oral communication will serve our students in so many ways. 

Medical experts have become especially vocal recently about the dangers of sitting. Combining speaking and movement—like asking students to walk and talk with a partner about something they are learning—keeps our classrooms from becoming silent deathtraps. An abundance of  technology in the classroom makes it easy for students to sit; teachers, too, can sit at their desks and monitor student work from their own screens. Be aware that though this may be a learning preference for some, others need to process orally, interact with others, and get their blood flowing through movement. 

Technology is wonderful. So are speaking and movement. Making room for all three turns the 21st century classroom into a brain-based happy place where students can thrive and develop the skills they need to succeed wherever the road of life takes them. 

The Danger of Strategies

“We’re an AVID school, so we use AVID strategies.”

“My staff has been trained in Kagan strategies, so when I walk into a classroom, I want to see Kagan structures in use.”

“I want to make sure my principal sees that I’m doing Costa’s Levels of Thinking.”

“Our students are 21st century digital learners; therefore, our teachers implement technology in all their lessons.”

There's danger lurking within the above sentences you might hear at Anyschool, USA.

Teachers are bombarded with strategies in trainings. Principals introduce strategies as campus initiatives. Districts and campuses adopt programs that bring with them their own sets of strategies. Attending a workshop or convention provides teachers with a host of new strategies they can’t wait to try back in their classrooms.

I’m a huge fan of new teaching strategies. There’s nothing I find more professionally exciting than learning something new I can apply to help engage students and stretch them as learners.  New strategies can revitalize a classroom or a campus, but there’s something a little dangerous about working with strategies, old or new.

Sometimes, we get so mesmerised by employing new strategies--and so proud of ourselves for trying them--that we lose sight of the purpose behind the strategies. Using strategies for the sake of using strategies is like getting all dressed up in an elaborate trick-or-treat costume for Halloween and then staying home by yourself and watching Full House reruns on the sofa. It’s fun, but what was the point of going to all that trouble?

The purpose of using any educational strategy should be to achieve a student learning outcome.  If our purpose of using a strategy becomes to use the strategy, we’ve missed the point. Strategies without learning attached to them may be engaging, but they won’t push our kids any closer to where we want them to go.

Television is a childcare strategy familiar to many parents. There’s no doubt that plopping a child in front of a TV and letting her sit there slack-jawed is one way to keep her mesmerised for hours and out of your hair. If the parent has a learning goal for the child--to learn the alphabet, for instance--television can be an effective strategy if it’s employed correctly. A child watching hours of Sesame Street is likely to come away with greater alphabet mastery. There are, of course, other strategies a parent could use to achieve that goal, but there’s no denying that watching Sesame Street has a positive effect on childhood learning (at least it did for me). This is an example of a strategy successfully paired with a learning outcome.

In the classroom, teachers employ specific strategies to achieve specific goals. Sometimes, however, we lose sight of that goal (or never establish the goal in the first place), and the strategy becomes merely something to do.   

Let’s take technology as an example. In the last few years, technology professional development has been all the rage. “Twenty-First Century Learning” has become a buzzphrase in the world of education. Teachers have been bombarded with numerous apps, websites, and programs to “meet our students where they live.”  This technology has trickled out to campuses with varied results.

Here’s an example: Teacher A and Teacher B both attend a training on using technology to increase student engagement. Both teachers are excited to learn about a website called Kahoot that allows students to race one another to correctly answer multiple-choice questions in hopes of landing at the top of the leaderboard; the teachers hasten back to their classrooms eager to try this new technology miracle.

Teacher A uses Kahoot the next day in geography. Since they are learning about landforms, she searches Kahoot and finds a ready-made game to test vocabulary knowledge. She explains to her students how to log on and play the game, and the fun begins! The students are a little bit giddy as each question pops onto the screen. They guess the answers and wait until the results pop up to cheer their brilliance or hang their heads in defeat. Fifteen questions flash onto the screen in 8 minutes’ time, and the teacher feels delighted that her students are so elated to be learning geography. The principal pops her head in and is thrilled to see the students actively participating and using technology.

Teacher B sees the potential for using Kahoot as a learning tool, and she analyzes recent quizzes to identify the terms that appear to be causing her students the most difficulty. She pinpoints the places where confusion exists, and she creates her own Kahoot with questions about her students’ points of confusion. She deliberately includes incorrect answers she thinks some of her students are likely to choose based on what she’s seen from her formative assessments in class. As the students play the game and experience the same level of engagement answering the questions Teacher A’s students showed, the teacher pauses after each question to debrief. She asks students in pairs to discuss the answers they gave and why they gave them. Then, she solicits a few responses from her students to help clarify the trouble spots. She directly teaches the topics which remain unclear. The game becomes, then, a formative assessment that allows her to see what her students understand and where they still need some reinforcement.

Both Teacher A and Teacher B are achieving the aim of student engagement by using Kahoot. Teacher A’s students, however, are engaged in the way my little brother was enthralled with the game Space Invaders on his Atari. Though he played for hours with nary a break, he was responding to stimuli and not substantially learning. Teacher B, on the other hand, realizes the strengths and limitations of Kahoot. She knows that the type of learning Kahoot encourages is Level 1 of Costa’s Levels of Thinking: checking to see whether or not students know facts, definitions, terms, etc. While Level 1 thinking is important, it’s not the end goal of learning for her students, so she uses the game to check for understanding and clarify misconceptions. Through her discussions and questioning between rounds, Teacher B extends the learning beyond the literal level.She is also clear in her aim to use Kahoot as an informal assessment to guide future instruction. Teacher B gets it; Teacher A has a bit of growing to do in her implementation of technology as a tool for learning. Teacher A has student engagement; Teacher B has students engaged in learning.

As a  fan of AVID, I’m a champion of the WICOR strategies. But these, too are not foolproof. Just because students are writing on Cornell Note paper doesn’t necessarily mean they are using the notes as a tool to deepen and strengthen their understanding of the content they’re taking notes on. Students believing they’re using the AVID Critical Reading process may be  arbitrarily circling and underlining words in an article without growing as readers or even increasing their comprehension of a text. A One-Pager isn’t a learning tool if it’s little more than a pretty picture with some words written nearby. Socratic Seminars may not result in authentic dialogue and exploration of ideas if the teacher doesn’t understand and communicate the why and the how of the strategy. In other words, things that look like worthwhile AVID strategies may be masquerading as learning when in reality they’re simply tasks for students to complete. AVID strategies are powerful and transformational but only if they’re used with intentionality.

Teachers who set out to use strategies of whatever type without considering why they’re using them and how the strategies will result in a specific student learning outcome are missing opportunities to harness the intended power of these strategies.

You may be asking yourself, “How do I do this?” I think there are two best ways:

1. Start with the outcome and select the most appropriate strategy. This one is probably the better route. Think about what you want your students to be able to do, and then dig through your bag of tricks to choose the best strategy for the job. If you have a goal in mind but don’t have a strategy to make it happen, talk to your teacher friends or call upon an Instructional Specialist to help.
2. Begin with the strategy and determine how it best fits into your curriculum. This one is a little trickier, but it’s possible if you remain focused on your learning objectives. Consider what student outcomes are most likely to result from using the strategy, and identify a place in the curriculum where such an outcome would be desirable or appropriate. If you’ve just been to a training and are itching to apply what you learned,  this is the approach you may end up trying. Just don’t forget that behind every good strategy is a better student outcome.

This might be a great time to crowdsource some ideas to help you along in your increasingly effective use of teaching strategies. I’d love to get some ideas from you about how you use your favorite strategies to achieve specific learning outcomes. If you have a moment, visit this Google Form. It offers the opportunity for you to share a strategy and the student learning outcome you desire when you choose to use it. I’ll incorporate your responses in a future post so all can benefit from the collective experience of those who had the stamina to read all the way to the end of this lengthy diatribe.

In the meantime, I wish you all the best in your successful use of instructional strategies to help your students soar.